/* SIE service portals: shared corporate palette and client-only presentation. */
:root{--sie-navy:#102b46;--sie-orange:#ff922f;--sie-background:#f5f7fb;--sie-surface:#fff;--sie-border:#dfe7ef;--sie-muted:#586579;--sie-radius:18px}
.sie-portal,.sie-portal input,.sie-portal button,.sie-portal select,.sie-portal textarea{font-family:system-ui,-apple-system,"Segoe UI",sans-serif}
.sie-portal{margin:0;background:var(--sie-background);color:var(--sie-navy);font-size:15px;line-height:1.55}
.sie-portal *{box-sizing:border-box}
.sie-portal a{color:var(--sie-navy);margin-bottom:0;text-decoration:none}
.sie-portal a:hover{border-bottom:0;margin-bottom:0;text-decoration:underline;text-underline-offset:4px}
.sie-portal :is(a,button,input,select,textarea,[contenteditable]):focus-visible{outline:3px solid var(--sie-orange);outline-offset:4px}
.sie-skip{position:fixed;left:16px;top:-100px;z-index:5000;padding:12px 20px;background:#fff;border-radius:8px}
.sie-skip:focus{top:16px}
#container.sie-layout{width:100%;min-height:100svh;margin:0;background:var(--sie-background);box-shadow:none;display:grid;grid-template-columns:35.2% minmax(0,1fr)}
.sie-brand{position:sticky;top:0;align-self:start;min-height:100svh;height:100svh;background:var(--sie-navy);color:#fff;padding:90px 40px 36px;display:flex;flex-direction:column;gap:48px}
.sie-brand-logo{display:flex;align-items:center;justify-content:center;width:100%;min-height:174px;padding:24px 20px;background:#fff;border-radius:4px;flex-shrink:0}
.sie-brand-logo img{display:block;width:100%;height:auto;max-height:150px;object-fit:contain}
.sie-contact{margin:auto 0;overflow-wrap:anywhere}
.sie-contact h2{color:inherit;font-size:40px;font-weight:650;line-height:1.3;letter-spacing:-.025em;max-width:18ch;margin:0 0 44px}
.sie-contact dl{margin:0;display:grid;gap:34px}
.sie-contact dt{color:#bacbda;font-size:20px;margin:0 0 3px;font-weight:400}
.sie-contact dd{font-size:27px;line-height:1.45;margin:0;font-weight:450;letter-spacing:-.02em}
.sie-contact a{color:inherit}
.sie-brand-caption{margin:0;color:#c7d5e3;font-size:16px}
.sie-workspace{min-width:0;min-height:100svh;display:flex;flex-direction:column}
.sie-header{min-height:112px;padding:32px 42px;display:flex;justify-content:flex-end;align-items:flex-start;gap:38px;flex-wrap:wrap}
.sie-nav{display:flex;flex-wrap:wrap;gap:36px;align-items:center;list-style:none;margin:0;padding:0}
.sie-nav a{display:inline-flex;min-height:48px;align-items:center;font-size:18px;position:relative;white-space:nowrap}
.sie-nav a.active{font-weight:600}
.sie-nav a.active:after{content:"";position:absolute;bottom:0;left:-8px;right:-8px;height:4px;border-radius:2px;background:var(--sie-orange)}
.sie-user-links{display:flex;gap:16px;align-items:center;flex-wrap:wrap;font-size:14px}
.sie-account-link{display:inline-flex;align-items:center;justify-content:center;min-height:48px;padding:8px 22px;border:2px solid var(--sie-navy);border-radius:6px;font-size:18px;white-space:nowrap}
.sie-portal .sie-account-link:hover{border:2px solid var(--sie-navy);background:#eaf0f6;text-decoration:none}
.sie-portal #content{min-height:0;width:auto;max-width:none;margin:0;padding:52px 52px 40px 88px;flex:1}
.sie-portal #content:focus{outline:none}
.sie-portal h1{font-size:32px;line-height:1.25;color:var(--sie-navy);font-weight:650;letter-spacing:-.035em;margin:0 0 16px}
.sie-portal #content>p{color:var(--sie-muted);margin:0 0 24px}
.sie-portal h2,.sie-portal h3{color:var(--sie-navy);font-weight:600}
.sie-portal #content:has(.sie-home){padding-top:112px}
.sie-portal #landing_page h1{font-size:60px;font-weight:650;letter-spacing:-.04em;line-height:1.2;margin:0}
.sie-home-intro{font-size:25px;line-height:1.5;letter-spacing:-.02em;color:var(--sie-muted);margin:16px 0 48px}
.sie-actions-panel{background:var(--sie-surface);border:1px solid var(--sie-border);border-radius:var(--sie-radius);padding:40px 42px 48px}
.sie-portal #landing_page h2{font-size:30px;line-height:1.3;letter-spacing:-.025em;margin:0 0 8px;font-weight:600}
.sie-action p{font-size:21px;line-height:1.5;letter-spacing:-.015em;color:var(--sie-muted);margin:0 0 24px}
.sie-action+.sie-action{border-top:1px solid #cbd6e0;margin-top:44px;padding-top:36px}
.sie-button{display:inline-flex;align-items:center;justify-content:center;min-height:64px;width:320px;max-width:100%;padding:12px 24px;border-radius:7px;border:2px solid transparent;font-size:21px;font-weight:600;transition:background-color .15s}
.sie-button-primary{background:var(--sie-orange);color:var(--sie-navy)}
.sie-button-secondary{background:#fff;border-color:var(--sie-navy)}
.sie-portal .sie-button:hover{text-decoration:none;border-bottom:2px solid transparent}
.sie-portal .sie-button-primary:hover{background:#f58220}
.sie-portal .sie-button-secondary:hover{background:#edf2f7;border:2px solid var(--sie-navy)}
.sie-home-note{font-size:16px;line-height:1.5;color:#748198;margin:18px 0 0}
.sie-footer{text-align:right;padding:0 48px 34px;color:#748198;font-size:14px}
/* The underlying osTicket templates, names, CSRF tokens and editor remain native. */
.sie-portal #content form{max-width:100%;background:#fff;border:1px solid var(--sie-border);border-radius:var(--sie-radius);padding:32px;margin:0 0 24px;box-shadow:none}
.sie-portal #content form table{width:100%;max-width:100%;border:0}
.sie-portal #content form td,.sie-portal #content form th{padding:8px 6px;vertical-align:top}
.sie-portal #content form label{font-size:14px;color:var(--sie-navy)}
.sie-portal #content :is(input[type=text],input[type=email],input[type=password],input[type=tel],input[type=number],input[type=search],select,textarea){max-width:100%;min-height:48px;padding:11px 14px;border:1px solid #cbd6e0;border-radius:8px;background:#fff;color:var(--sie-navy);font-size:16px;box-shadow:none}
.sie-portal #content :is(input[type=text],input[type=email],input[type=password],input[type=tel],select){width:100%}
.sie-portal #content textarea{width:100%;min-height:160px}
.sie-portal #content :is(input[type=submit],button[type=submit],.btn,.button){min-height:48px;height:auto;padding:12px 22px;background:var(--sie-navy);color:#fff;border:1px solid var(--sie-navy);border-radius:8px;font:600 14px/1.4 system-ui,-apple-system,"Segoe UI",sans-serif;box-shadow:none;text-shadow:none;cursor:pointer}
.sie-portal #content :is(input[type=submit],button[type=submit],.btn):hover{background:#1c4164}
.sie-portal #content :is(input[type=reset],input[type=button]){min-height:48px;padding:12px 20px;background:#f5f7fb;color:var(--sie-navy);border:1px solid #cbd6e0;border-radius:8px;font:500 14px/1.4 system-ui,-apple-system,"Segoe UI",sans-serif;cursor:pointer}
.sie-portal #content .form-header{font-size:17px;padding:10px 0}
.sie-portal hr{border-top-color:var(--sie-border);margin:16px 0}
.sie-portal #content .redactor-box{border:1px solid #cbd6e0;border-radius:8px;overflow:hidden}
.sie-portal #content .redactor-editor{min-height:180px;font-size:16px;line-height:1.6;color:var(--sie-navy)}
.sie-portal #content .redactor-toolbar{background:#f5f7fb;box-shadow:none;border-bottom:1px solid var(--sie-border)}
.sie-portal .select2-container{max-width:100%;font-size:15px}
.sie-portal .select2-container .select2-choice{min-height:48px;height:auto;line-height:46px;border:1px solid #cbd6e0;border-radius:8px;background:#fff;box-shadow:none}
.sie-portal #clientLogin{width:100%;max-width:520px}
.sie-portal #clientLogin>div{display:block!important}
.sie-portal #clientLogin .login-box{float:none;display:block;width:auto;margin:0;padding:0;border:0;background:transparent}
.sie-portal #clientLogin .login-box>div{padding:0;margin:0 0 18px}
.sie-portal #clientLogin label{display:block;margin:0 0 8px}
.sie-portal #clientLogin label input{margin-top:8px}
.sie-portal #clientLogin .login-box p{margin:24px 0 0}
.sie-portal #clientLogin .login-box input[type=submit]{width:100%}
.sie-portal #clientLogin>div>div:not(.login-box){display:block!important;padding:24px 0 0!important;margin-top:24px;border-top:1px solid var(--sie-border);font-size:13px;line-height:1.8}
.sie-portal #content:has(#clientLogin){max-width:710px;align-self:center;width:100%;padding:90px 70px 40px}
.sie-portal #content:has(#clientLogin)>h1{font-size:30px}
.sie-portal #content:has(#clientLogin)>p{font-size:14px}
.sie-portal #ticketTable{width:100%;background:#fff;border:1px solid var(--sie-border);border-radius:12px}
.sie-portal #ticketTable td,.sie-portal #ticketTable th{padding:12px;border-bottom:1px solid var(--sie-border)}
.sie-portal #ticketTable th{background:#edf2f7;color:var(--sie-navy)}
.sie-portal #ticketInfo{width:100%;font-size:14px}
.sie-portal #ticketInfo h1{font-size:25px}
.sie-portal :is(#msg_error,#msg_info,#msg_notice,#msg_warning,.warning-banner){height:auto;min-height:40px;padding:12px 16px 12px 38px;border-radius:8px;line-height:1.5;margin-bottom:20px}
.sie-portal .error{color:#b42318}
@media(max-width:1350px) and (min-width:901px){.sie-brand{padding:56px 32px 32px}.sie-brand-logo{min-height:140px}.sie-contact h2{font-size:30px}.sie-contact dt{font-size:14px}.sie-contact dd{font-size:21px}.sie-contact dl{gap:26px}.sie-header{gap:24px;padding:28px 28px}.sie-nav{gap:24px}.sie-nav a,.sie-account-link{font-size:14px}.sie-portal #content{padding-left:48px;padding-right:36px}.sie-portal #landing_page h1{font-size:44px}.sie-home-intro{font-size:19px}.sie-portal #landing_page h2{font-size:25px}.sie-action p{font-size:16px}.sie-button{font-size:17px;min-height:52px;width:260px}.sie-actions-panel{padding:32px}.sie-contact h2{margin-bottom:32px}}
@media(max-width:1050px) and (min-width:901px){#container.sie-layout{grid-template-columns:33% minmax(0,1fr)}.sie-contact dd{font-size:18px}.sie-contact h2{font-size:26px}.sie-brand{padding-left:24px;padding-right:24px}.sie-header{gap:18px;padding-left:24px;padding-right:24px}.sie-nav{gap:18px}.sie-account-link{padding:8px 12px}.sie-portal #content{padding-left:32px;padding-right:24px}.sie-portal #content:has(#clientLogin){padding-left:32px;padding-right:24px}}
@media(max-width:900px){#container.sie-layout{display:flex;flex-direction:column}.sie-brand{display:contents}.sie-brand-logo{order:0;display:flex;min-height:0;padding:24px;background:var(--sie-navy);border-radius:0}.sie-brand-logo img{width:min(100%,340px);max-height:126px;background:#fff;border-radius:8px;padding:16px}.sie-workspace{display:contents}.sie-header{order:1;padding:20px 24px;min-height:0;gap:18px;justify-content:center;align-items:center}.sie-nav{gap:22px;justify-content:center}.sie-nav a,.sie-account-link{font-size:14px}.sie-account-link{min-height:42px;padding:8px 16px}.sie-portal #content,.sie-portal #content:has(.sie-home),.sie-portal #content:has(#clientLogin){order:2;width:100%;max-width:760px;align-self:center;padding:32px 24px 40px;flex:1}.sie-portal #landing_page h1{font-size:38px}.sie-home-intro{font-size:18px;margin:14px 0 28px}.sie-actions-panel{padding:28px}.sie-portal #landing_page h2{font-size:24px}.sie-action p{font-size:16px}.sie-button{font-size:16px;min-height:48px;width:250px}.sie-action+.sie-action{margin-top:28px;padding-top:28px}.sie-home-note{font-size:13px}.sie-contact{order:3;background:var(--sie-navy);padding:32px 24px;color:#fff;margin:0}.sie-contact h2{font-size:25px;margin-bottom:24px}.sie-contact dl{gap:18px}.sie-contact dt{font-size:13px}.sie-contact dd{font-size:20px}.sie-brand-caption{order:4;background:var(--sie-navy);padding:0 24px 24px;font-size:12px}.sie-footer{order:5;text-align:center;font-size:12px;padding:20px 24px}.sie-portal #content form{padding:24px}.sie-portal #clientLogin{max-width:none}.sie-portal h1{font-size:28px}.sie-portal #content form table:not(.infoTable),.sie-portal #content form tbody,.sie-portal #content form tr,.sie-portal #content form td:not([colspan]){display:block;width:100%}.sie-portal #content form td[colspan]{display:block;width:100%}.sie-portal #content form td,.sie-portal #content form th{padding:6px 0}.sie-portal #content form td:empty{display:none}.sie-portal #ticketInfo>tbody>tr,.sie-portal #ticketInfo>tbody>tr>td{display:block;width:100%}.sie-portal #ticketInfo .pull-right{float:none;margin-top:12px}.sie-portal #content .select2-container{width:100%!important}}
@media(max-width:480px){.sie-header{padding:14px 16px;gap:12px}.sie-header nav{width:100%}.sie-nav{gap:24px}.sie-nav a{font-size:13px;min-height:40px}.sie-portal #content,.sie-portal #content:has(.sie-home),.sie-portal #content:has(#clientLogin){padding:24px 16px 32px}.sie-portal #landing_page h1{font-size:33px}.sie-home-intro{font-size:16px}.sie-actions-panel{padding:24px}.sie-portal #landing_page h2{font-size:21px}.sie-button{width:100%}.sie-portal #content form{padding:22px 18px}.sie-portal #content form input[type=submit]{max-width:100%}.sie-portal #content form input[type=reset],.sie-portal #content form input[type=button]{margin-top:8px}.sie-contact dd{font-size:18px}.sie-portal #content form .thread-entry{max-width:100%}.sie-portal #content form table input{min-width:0}}
@media(prefers-reduced-motion:reduce){.sie-portal *{transition:none!important;animation:none!important}}
/* Keep the corporate heading white against the brand panel. */
.sie-portal .sie-contact h2{color:inherit}
/* Legacy .padded tables use fixed-height rows; let client forms size to their controls. */
.sie-portal #content form :is(tbody,tr,td,th){height:auto;min-height:0}
.sie-portal #content form label{display:block}
.sie-portal #content form input[type=submit]{color:#fff!important}
.sie-portal #content form .form-header h3{font-size:17px;line-height:1.5;margin:0}
.sie-portal #content form table>tbody:first-child>tr:first-child>td>hr:first-child{display:none}
.sie-portal #content .select2-container .select2-choice{line-height:46px}
.sie-portal #content .select2-container .select2-choice>.select2-chosen{line-height:46px}
.sie-portal #content .select2-container .select2-choice .select2-arrow{background:#f5f7fb;border-left:1px solid var(--sie-border)}
/* Match current Select2 and Redactor versions used by this osTicket instance. */
.sie-portal #content .select2-selection--single{height:48px;border:1px solid #cbd6e0;border-radius:8px;background:#fff}
.sie-portal #content .select2-selection--single .select2-selection__rendered{line-height:46px;padding-left:14px;color:var(--sie-navy);font-size:16px}
.sie-portal #content .select2-selection--single .select2-selection__arrow{height:46px}
.sie-portal #content .select2-selection--single:focus-visible{outline:3px solid var(--sie-orange);outline-offset:3px}
.sie-portal #content .redactor-in{font-family:inherit;font-size:16px;line-height:1.6;color:var(--sie-navy)}
/* Compact type scale requested after review, shared with the agent area. */
.sie-portal{font-size:14px}
.sie-portal h1{font-size:28px}
.sie-portal #landing_page h1{font-size:36px;line-height:1.2;letter-spacing:-.03em}
.sie-home-intro{font-size:16px;line-height:1.6;letter-spacing:0;margin:14px 0 30px}
.sie-portal #landing_page h2{font-size:21px;line-height:1.35;letter-spacing:-.02em}
.sie-action p{font-size:15px;line-height:1.6;letter-spacing:0;margin-bottom:20px}
.sie-button{font-size:14px;min-height:44px;width:220px;padding:10px 20px}
.sie-actions-panel{padding:30px}
.sie-action+.sie-action{margin-top:28px;padding-top:28px}
.sie-home-note{font-size:13px}
.sie-contact h2{font-size:26px;line-height:1.3;margin-bottom:26px}
.sie-contact dt{font-size:12px}
.sie-contact dd{font-size:18px;line-height:1.5;letter-spacing:0;font-weight:450}
.sie-contact dl{gap:20px}
.sie-brand-caption{font-size:12px}
.sie-nav a,.sie-account-link{font-size:14px;min-height:44px}
.sie-footer{font-size:12px}
.sie-portal #content:has(#clientLogin)>h1{font-size:28px}
@media(min-width:901px){.sie-brand{padding-top:56px}.sie-brand-logo{min-height:128px;padding:20px}.sie-brand-logo img{max-height:104px}.sie-portal #content:has(.sie-home){padding-top:70px}.sie-contact h2{max-width:24ch}.sie-header{gap:28px}.sie-nav{gap:28px}}
@media(max-width:900px){.sie-portal #content:has(.sie-home){padding-top:28px}.sie-portal #landing_page h1{font-size:30px}.sie-contact h2{font-size:24px}.sie-actions-panel{padding:24px}}
@media(max-width:480px){.sie-portal #landing_page h1{font-size:28px}.sie-portal #landing_page h2{font-size:20px}.sie-home-intro,.sie-action p{font-size:14px}.sie-button{width:100%}.sie-contact dd{font-size:17px}.sie-nav a{font-size:13px}}